We recommend booking as early as possible — particularly for summer wedding season (May–September) and the holiday event season (November–January), which typically fill 6–12 months in advance. For other times of year, 4–8 weeks notice is generally sufficient, though popular weekends book quickly. To avoid disappointment, reach out and check availability for your date as soon as you know it.

Once you’ve submitted an inquiry through our booking page, we’ll confirm availability and send you a contract and deposit invoice. A 25% deposit secures your date. The remaining balance is due 14 days before your event. We accept all major credit cards, ACH bank transfer, and Zelle.

Deposits are non-refundable. Cancellations made more than 30 days before the event will not be charged the remaining balance. Cancellations within 30 days of the event will be charged 50% of the remaining balance. We understand that circumstances change and we work with clients wherever possible on rescheduling.

Every LX Booth package includes: professional setup and breakdown, a dedicated on-site attendant for the duration of your booking, unlimited photo sessions, velvet-touch print delivery, custom branded print template, backdrop selection from our premium library, and a complete digital gallery delivered same-day. No hidden fees or surprise charges.

Our team typically arrives 60–90 minutes before the booth is scheduled to be open. Setup is included in your package at no extra charge. If your event requires a specific setup window outside of this, early setup time can be arranged as an add-on.

Space requirements vary by booth type. As a general guide: Glam Booth and Luxe Enclosed Booth require approximately 10×10 feet; the Spotlight Booth needs 10×12 feet due to the extended lighting rig; the 360 Video Booth requires a 12×12 foot minimum. We’ll confirm exact dimensions and work with your venue coordinator during the planning process.

Absolutely — and we encourage it. Every package includes a fully custom print template. You can incorporate your name and date, event logo, monogram, brand colors, or any design element you’d like. We’ll design a proof for your approval before the event, typically delivered within 5 business days of your booking.

We offer 20+ premium backdrop options including: classic white linen, ivory linen, black velvet, gold sequin, silver sequin, rose gold sequin, champagne shimmer, floral walls (blush, white, and tropical), metallic gold drape, white botanical, and several other exclusive designs. All backdrops are 8 feet high and 8–10 feet wide. See our Backdrops page for the full collection with photos.

Yes. Custom backdrop design and fabrication is available as an add-on starting at $400. This is popular for corporate events with specific brand colors, and for quinceañeras and weddings that want something completely unique. Custom backdrops require a minimum of 4 weeks lead time.

We serve the full Chicago metropolitan area including all city neighborhoods and suburbs: Naperville, Schaumburg, Oak Brook, Evanston, Wilmette, Winnetka, Glencoe, Highland Park, Lake Forest, Barrington, Hinsdale, Oak Park, Orland Park, Arlington Heights, Des Plaines, Rosemont, Aurora, and surrounding communities. For events beyond our standard service area, travel fees may apply — please inquire.

Travel within the standard Chicagoland service area is included at no additional charge. Events located more than 40 miles from Chicago may incur a travel fee. We’re transparent about this upfront — just provide your venue’s location in your inquiry and we’ll confirm any applicable fees immediately.